PATIENT FAQS

Learn About Frequently Asked Patient Questions

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Answers To The Most Frequent Questions
Wearable Biosensor Patients Have

The LifeSignals Wearable Biosensors are prescribed by healthcare professionals for the continuous collection of patient ECG and physiological data while at home or in a healthcare setting. The data can be transmitted wirelessly from the biosensor to a remote secure server for display, storage and analysis.

Yes. Keep showers short with your back to the flow of water while showering. Do not use creams, shampoo, soap, or like-products near the biosensor. After your shower, gently pat dry with a towel and minimize activity until the biosensor is fully dry.

If the biosensor accidentally gets wet, gently pat dry with a towel and minimize activity until the biosensor is fully dry.

If the biosensor loosens or starts to peel away, firmly press down the edges with your fingers for 2-3 minutes.

Yes. Occasional skin itchiness and redness are normal around the biosensor placement area. However, remove the biosensor if you experience skin irritation such as severe itching or you develop allergic symptoms. Seek medical attention if an allergic reaction persists beyond 2 – 3 days.

Yes. You can wear your biosensor continually for the prescribed number of days, however try to avoid sleeping on your stomach, as this may interfere with your biosensor performance.

If instructed by your healthcare provider to report events using the biosensor, firmly press the biosensor ON button once each time you feel a symptom such as dizziness, palpitations or breathlessness.

If your healthcare provider has asked you to throw away the biosensor, dispose of the biosensor in accordance with local laws as routine/non-hazardous electronic waste.

If the red light on the biosensor starts flashing, a performance problem has occurred. Contact your prescribing healthcare provider for assistance.

If your healthcare provider has provided you with a mobile phone, this is to ensure data from the biosensor is wirelessly relayed by the phone to a secure server for viewing and analysis. Remember to keep the device within 5 meters (16 feet) of the biosensor and charge at least every 12 hours to ensure continuous streaming of data.

Contact the healthcare professional who prescribed your biosensor for any further information or assistance.

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